Essentials of Supply Chain Management

Learn the critical foundational concepts required to lead an integrated supply chain operation. Develop common performance metrics, improve customer satisfaction, maximize capital turnover and enhance alliances and partnerships. An industry case study and team-based simulation will provide a hands-on learning opportunity.

Short Course

Essentials of Supply Chain Management


Learn the critical foundational concepts required to lead an integrated supply chain operation. Develop common performance metrics, improve customer satisfaction, maximize capital turnover and enhance alliances and partnerships. An industry case study and team-based simulation will provide a hands-on learning opportunity.

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Current Offerings


Dec 04, 2023


Dec 07, 2023


December 4-7, 2023: 10:00-11:30am, 1:30-3:00pm Eastern


Live Remote



May 20, 2024


May 23, 2024


May 20-23, 2024: 8:30-11:45am Eastern



Live Remote


Who Should Attend

  • This course is ideal for mid- to senior-level managers and directors who are new to supply chain processes and searching for best practices. Those who work as functional counterparts in finance, information systems, manufacturing, or marketing will also benefit.
    • Director, Distribution and Transportation
    • Plant Manager
    • Senior Manager - Supply Services
    • Logistics Management Specialist
    • Supply Chain/Customer Service

Program Benefits

  • Improve your ability to:
    • Manage your supply chain to avoid functional pitfalls
    • Minimize supply chain costs while maintaining or improving customer service
    • Improve pooling, postponement, and other inventory deployment strategies
    • Manage customer service
    • Integrate all functions along the chain through shared objectives
    • Develop common performance metrics
    • Improve customer satisfaction through shorter cycle times, maximizing capital turnover
    • Use information technology to enhance performance
    • Work effectively with alliances and partnerships in the extended supply chain

Program Content

  • Supply Chain Management
    • Defining the Supply Chain
    • Scope of Supply Chain Activities
    • Systems Perspective of the Supply Chain
    • Market Demands and Corporate Expectations
  • Supply Chain Strategies
    • Link Between Business Strategy and Logistics
    • Motivational and Leadership Technologies
    • Value Chain Analysis
    • Competing on Speed, Flexibility, Responsiveness, Quality, and Value-Added Services
    • Competing Through Alliances
  • Supply Chain Partnerships
    • Strategic Alliances and Partnerships
    • Characteristics of Partnerships
    • Current Research and "Best Practices"
    • Shared Use of Technologies
    • Factors Leading to Partnership Satisfaction
  • Information Technology and the Supply Chain
    • The Role of Information Technology (IT) in the Supply Chain
    • Innovative Technologies and Their Uses
    • IT and Supply Chain Integration
  • Supply Chain Components and Tools
    • Inventory Management Throughout the Chain
    • Enterprise Resource Planning Systems
    • Manufacturing/Distribution Resource Planning
  • Creating and Measuring Logistics Value
    • Relationship Between Logistics and Customer Satisfaction
    • Methodologies for Measuring Effectiveness
    • Integrated Logistics Simulation
One of the best logistics courses I've attended! The faculty/presenters were well prepared and professional. The material was grounded in theory and full of examples and practical application. The facilities and hospitality were five star from arrival to departure! The examples of similarities in the business and defense industry were enlightening for all attendees. I would highly recommend it. . . A First Class Operation!
Lt.Col. J. Reggie Hall, Executive Officer to the Assistant, Air Force Deputy Chief of Staff for Installations and Logistics

Value For You and Your Organization

A valuable supply chain simulation exercise called LINKS will provide hands-on learning in all major supply chain elements: suppliers, manufacturers, distributors, retailers, and end-users. You’ll apply newly-learned concepts and make high-level decisions as you lead a “firm” in competition with your team by selling a “product” in three regional markets. You will return to your organization having learned best practices for managing the entirety of your supply chain.

The Executive Programs Short Course Experience

All of our transformational learning experiences provide the right environment for you to quickly develop and apply new capabilities.


You'll have access to a personal learning portal where you will obtain pre-program assignments, travel support (if applicable), and a list of fellow participants. Pre-work prepares you to immediately engage in content and learning allowing for a more effective application of knowledge.

Practical Content

Our learning experiences pair practical action learning and coaching with new knowledge, tools, and perspectives. We'll explore current, real-world examples of how organizations around the globe address critical challenges and how it may relate to yours.

Led by Experts

Plug into our network of thought leaders. Our award-winning teachers, researchers, consultants, and practitioners understand today's leaders and the critical challenges they face. They will work with you to offer guidance before, during, and after each program.

Peer Networking

You'll learn as much from your peer cohort as you do from the instructors! The value of different perspectives coming from different organizations and their challenges are immeasurable.


Expert executive faculty who have led significant change within the private and public sectors will provide models and frameworks to help you transform vision into and action plan for results.

Customize This Program

All programs can be tailored to your organization and team, and be delivered to groups of 10 or more. Contact us about custom program possibilities. View Details Request Info 800-311-6364
group of people consulting

Additional Details

Our Learning Solutions Associate will be happy to hold a seat for you in this program. A reservation does not commit you to the program until you submit the registration form online. To reserve your spot, click the ‘Save my Seat’ button next the program’s offering, listed above.

Discount Rates

  • 20%: In-Person delivery, or Live Remote delivery with 20+ participants on same invoice (Contact us to register your group)
  • 10%: Live Remote delivery


Tuition discounts are available for:

  • DoD or government employees
  • Penn State alumni
  • Individuals who commit to earning a Professional Certificate
  • Teams of three or more attending from the same organization
  • CSCR Corporate Sponsors and other affiliated groups (with valid discount code)

After registration, you will receive access to your personal learning portal. There you can find the following information:

  • Pre-program assignments, which prepare you for the program before the start date
  • A list of program faculty and fellow registered participants
  • Travel coordination and support, if applicable


If an accepted Penn State Executive Programs applicant finds it necessary to transfer to another session of the same program, one transfer will be allowed with no charge if arranged more than six (6) weeks prior. Additional transfers, transfers to a different program, or transfers arranged less than six (6) weeks prior incur a charge of 10% of the current program fee.

The sponsoring company may identify a replacement candidate, but the replacement candidate must be accepted for the program through an admissions review.


The following refunds will apply for withdraws if Penn State Executive Programs is notified in writing within the time period stated:

  • Full refund with notification received more than six (6) weeks prior to start of the program
  • 50% refund with notification received between two (2) and six (6) weeks before the start of the program.
  • No refund with notification received two (2) weeks or less prior to the start of program.

Note: The registered participant or their agent must confirm all notification of withdrawals, transfers and substitutions in writing. If written notification is not received, the full program fee will be assessed.


The University may cancel or postpone any course or activity because of insufficient enrollment or other unforeseen circumstances. If a program is canceled or postponed, the University will refund registration fees but cannot be held responsible for any other related charges, or expenses, including cancellation/change charges by airlines or travel agencies. In the case of postponement, as an alternative to a refund, program fees may be transferred to another session of that program.

If you have any questions or concerns about our cancellation policy, please contact us to discuss further.